exploiting nurturing and protecting reputational capital  
 

The Eighth Public Relations Workshop
March 23, 2004
The Trident, Gurgoan
New Delhi, National Capital Region

PRINCIPAL PARTNER

TRAVEL PARTNER
HOSPITALITY PARTNER


Programme

  

8:30 AM

Registration

 

9:00 AM

GLOBAL OR GLOCAL – SHOULD COMPANIES PROMOTE A GLOBAL PRESENCE OR A LOCAL DEFENCE?

Going global with any business or brand is never easy. Corporates face challenges in the form of cultural and legal barriers, local competition and trade restrictions. The challenge of global public relations is to eliminate as many as possible of the barriers to effective communication. The speakers in this session will share their company's experience in establishing their brand in India.

Amir Ullah Khan, Research Fellow India Development Foundation

 

10:30 AM

THE ART OF “COLUMN DROP”

 

Literally, “dropping” the name of a celebrity or restaurant or theme park, politician, special event or issue into a well-read column - - is a coveted ‘public relations skill’. This art encompasses a broad scope of subjects, from music to media, film to fashion, beauty to business. Properly placed, a column can prove extraordinarily helpful in creating a desired "buzz."

Suhel Seth, CEO Equus Advertising, and Columnist

Kanika Dutta, Associate Editor, Business Standard

 

 

11:45 AM

COFFEE BREAK

 

 

12:00 noon

CRISIS MANAGEMENT

News reports announcing that yet another business has stumbled into a crisis -often without warning and through no direct fault of its management - seem as regular as the tide. Almost every crisis contains within itself the seed of success as well as the roots of failure. Finding, cultivating and harvesting that potential success is the essence of crisis management. Companies sometimes misclassify a problem, focusing on the technical aspects and ignoring issues of perception. But it is often the public perception that causes the greater crisis. This session will bring together representatives from companies that have witnessed and managed crisis situations.

Madhurima Bakshi, Director Communications and PR
McDonald's North India

Raghuraman Balakrishnan, Vice President
Polaris Software Lab

 

 

1:30 PM

LUNCH

 

 

2:30 PM

PR FUEL

Content is king but does it need a queen or a consort? Is it about content or context? What the public wants to hear is a good story. However, it is also important where and how the story is told, it needs a hook or positioning. It isn't always about the features and benefits of the product or service, it's about having a relationship or projecting a lifestyle. The message is more one of relevance and fit. Some would say that the context transcends the content. Is there a meeting point then to provide the proper context for the target audience while also reinforcing the content?

Bidisha Nagaraj, Asia Pacific Retail Marketing Manager Intel

 

 

4:00 PM

Coffee Break

 

 

4:15 PM

CORPORATE SOCIAL RESPONSIBILITY: AN IDEA WHOSE TIME HAS COME

The field of corporate social responsibility has grown exponentially in the last decade. More companies than ever before are engaged in serious efforts to define and integrate CSR into all aspects of their business, being further bolstered by a growing body of evidence that CSR has a positive impact on business in more ways than one. Stakeholders -- including shareholders, analysts, regulators, activists, labour unions, employees, community organisations, and the news media -- are asking companies to be accountable not only for their own performance but for the performance of their entire supply chain, and for an ever-changing set of corporate and social accountability issues. All of this is taking place against the backdrop of an ever more complex global economy with continuing economic, social and environmental inequities. This session will enable you to share the experiences of those at the forefront of CSR advocacy and practice.

Pushpa Sundar, Executive Director Indian Centre For Philanthropy
Neel Chatterjee, Regional Head, Corporate Affairs Standard Chartered Bank

5:45 PM

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